A very good experience!!!

Free upgrade: I was worried that our luggage for a group of four over 11 days wouldn't fit. After checking many cars back home, we finally booked a Passat station wagon. But I was still a bit concerned. At pickup, the rental contract stated OPEL. I thought I got an Insignia station wagon and figured it definitely wouldn't fit. I asked in my broken English if this car was bigger than the Passat. The staff assured me that it wasn't smaller. Skeptical, I went to the garage. To my surprise, as there were no other station wagons, they upgraded me to a brand-new Opel Zafira, registered on September 22, with only 8 kilometers on it. We filled the trunk completely. Note that during the rental process, a full tank fuel cost is precharged. As long as you return it with a full tank, you won't be charged for fuel, which is an option available when you choose to return the car with a full tank on QEEQ.

The car rental location at Munich Airport was easy to find, and the staff were professional. There was no upselling, and I even got a free upgrade on the car model, which left a good impression. The drop-off location near Munich Central Station was less impressive, mainly because there was no staff present during business hours. The office was locked, so I had to use the self-service option, which delayed me for nearly an hour while communicating with QEEQ customer service to find a parking spot.