Fox rent a car's customer service is SO SLOW

Everything great...best experience ever at Fox and I have done many. William Devault at check-in was super and Dora in the return lot was fabulous!!

Very happy.

Very poor service. Didn’t provide a well maintained car. The wind shield was damaged and they never fixed it before giving for rental. People at the front desk in the evening shifts are very rude and unprofessional. They don’t have any manners. I will never go with Fox rentals in future.

To be honest, quite disappointed, this is the first time I rent on Fox, also the last time. The service of fox is terrible, no one told us the car was cleaning when we picked up. We spent over 1 hour to pick up a car and in the car, there are stains everywhere. And acceleration of this SUV is really terrible, in the YellowStone park, it lacks of power to accelerate the speed. The pick up place is really far from the airport, and shuttle is over 30 minutes. We spent more $20 on Lyft.

Too far from airport to rent and return. Received a car is very different from the car at booking.

Wait for shuttle about 10-15 mins, get the car takes another 15 -20 mins that is normal and acceptable.

This is quite simple & user-friendly.