Average

I reserved a Honda Accord, but upon arrival, I was informed that the Accord was unavailable and had to settle for a basic version of the Nissan Altima.

The car was in terrible condition. It wouldn't start after a short drive, and it took three hours to get assistance! Extremely inefficient service! They replaced the car, but it was still a piece of junk! Stick with international chains for car rentals. Future renters, be careful with your choice!

Unreasonable demands, very anxious during the rental period

The office didn't have any car ready and had to wait for almost 60 minutes to find me one. I requested Honda however, they got me a Nissan. Staff are friendly but have to turn clients much faster.

Very good competitive prices, and easy to reserve. However, any specific / local rules, like putting a car reserve/ guarantee of $2000 on the credit card, should be mentioned this way we don't get nasty surprises of blocking $2000 blocked and can't be used for over 20 days. Even though my trip was only for 2 days.

They did offer me an upgrade for a very small additional fee but I wanted a larger boot so stuck to the original booking.