Nothing particularly good or bad. The service felt robotic. If you have a choice, don't pick this company. They wouldn't accept my Chinese driver's license, claiming it was a Canadian legal issue. Despite my arguments, they refused to give me a car and sent me back to the airport. I easily rented a car from AVIS at the airport. Does AVIS not follow Canadian laws?

Very convenient with the shuttle that picked us up at the airport

Good price and easy booking

Our car was broken in by breaking of a rear passenger window. Routes replacement and repair charge was ridiculous. Over $200 from estimates Plus they charged an administration fee of$50 apparently to fill out paperwork. Our insurance would not pay for the down time days or admin fees. Their “extra” insurance offered had a $1000 deductible. So nothing was covered. The extra fees after already being stolen from by the break in left a very bad feeling.

Routes seemed to be a local and very friendly run business. Simple and efficient car hire just what you want after a long haul flight.

Simple to use and at the right price.

Great vehicle, pricing, and customer service. It would have been helpful to have a snow brush in the car. I will definitely use their services again.