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Live chat Email us Service Code: 8335192314
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Charges that can't be explained

Reviewed: Mon, Aug 26, 2019
About Hertz: 5.7 /10
The car had PLENTY of dings and scratches, many of which I had to point out when picking the car up. They don't have unlimited mileage on our car rental, and we only found out about this after we picked up the car. When we returned the car, we had to wait about 40 minutes in line, thankfully we got to the airport early. We were happy to pay the charges, but when we received the receipt and asked our service person, they kept giving us vague answers that didn't make sense. We then went into the manager's office who then proceeded to say that in Italy, there are taxes on taxes. Okay? What does that mean? He wouldn't go on to explain any more. Just beware of hidden charges at Hertz, Dollar and the rest of the fleet, just another typical car rental shop that sends you hidden charges upon return of a vehicle.
About QEEQ: 10.0 /10
Compact | Fiat 500l or similar

Relevant Reviews on Hertz ROME FIUMICINO AP

Stacey

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Reviewed: Wed, Jun 10, 2020
About Hertz: 10.0 /10
Service is good

Hannah Laurie

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Reviewed: Sat, Nov 10, 2018
About Hertz: 8.0 /10
The waiting time in line was too long... but the service attitude was great.

Barton Hart

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Reviewed: Sun, Sep 15, 2019
About Hertz: 10.0 /10
International company, very quick pickup and drop-off
About QEEQ: 10.0 /10

Dylan Aldridge

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Reviewed: Thu, Jul 20, 2017
About Hertz: 10.0 /10
Queuing for car return took too long, everything else was fine
About QEEQ: 10.0 /10

T.Cheung

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Premium Wagon | Audi A4 Avant or similar
Reviewed: Tue, Oct 1, 2019
“Worst rental Car ever have!”
About Hertz: 4.7 /10
A long waiting time for getting to the counter about 45minutes and the car cannot allow driver under 30 my Son 27 cannot drive then we need to change to a very high miles, searched, bad cleaning Opel Insigna but the cost is the same as my booking, ever had such bad conditions rental car before, will never use Hertz car rental in the future !
About QEEQ: 8.0 /10
Not all all
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