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Sweet Upgrade and Friendly staff

Reviewed: Tue, Jul 3, 2018
About Routes: 8.6 /10
Like: I rented a Nissan Rogue, but ended up with a Jeep Wrangler with navigation. Our flight was delayed and the airport was a MESS. By the time we made it to the rental place, it was 4 to 5 hours after my expected pickup. They didn't have any Rogue's left but they gave me the Jeep for the same price. It was a nice unexpected surprise after all the other travel issues. It was clean, new and Awesome! Thank you for a sweet week! Car got lots of attention and compliments
Dislike: Need an awning for the drop off for when it is raining and you have to do the vehicle check in.
Intermediate SUV | Nissan Rogue or similar

Relevant Reviews on Routes Orlando Airport

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Oct 1, 2019
“Not worth the savings”
About Routes: 5.0 /10
Shuttle driver was the only good part of the transaction. One guy at the counter. Acted like he was doing me a favor by acknowledging me. Even asked if my insurance card was real. No professionalism. Rented a Corolla, but received a Jeep. Okay, but was assured the low tire light being on was no big deal, it's a sensor, "we go over all of our vehicles before they go out". 1/8 tank of gas - really? First stop is the gas station. Get out on the highway, lots of bugs. No washer fluid! Guess their version of going over a vehicle is much different than mine. Last time I will use Routes.
About QEEQ: 10.0 /10

G.Angus

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, May 16, 2019
About Routes: 8.7 /10
Everything was perfect except for one thing: The windshield wiper fluid ran out after just a few sprays of fluid. During one drive a bunch of insects hit the windshield and there was not enough fluid to clean it off. I had to stop at a gas station and do it myself.
About QEEQ: 10.0 /10

D.Carr

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, May 3, 2019
“Could had been more accommodating and not charged me, when this situation was not under my control”
About Routes: 9.0 /10
Routes rental car was great.... but, i was lucky i remembered to bring my own insurance,... otherwise, most likely i wouldn't had been happy purchasing theirs.

M.Grumo

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Apr 13, 2019
About Routes: 7.0 /10
Staff looks like rude...
About QEEQ: 10.0 /10
Excellent!

Jack

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Feb 20, 2019
“10/10”
About Routes: 10.0 /10
Best customer service experience I had so far for a car rental. Everyone was so friendly and the ride was on time .
About QEEQ: 10.0 /10

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