少し残念です。

No Chinese language service. Foreign workers are not efficient, but they have a good attitude.

Very happy with the car & entire rental experience.

Booking was quick and easy. Very happy with the price of the vehicle.

They had no car for us! And other people were dismissed as well due to shortage of cars!

The staff was courteous and friendly. She gave sound on-the-road advice.

This is my first experience posting negative feedback for any business - so it was bad! The woman at the service counter needs some support in her job. People were lined up for service & she appeared stressed & miserable. Her communication was rude & abrupt. At one point she kicked us all out of the office so she could take a short break. She insulted me in front of a line of people waiting, announcing that I couldn't afford to pay when the issue was that I held cash & not a credit card. I was alone in a strange city with 2 children in tow. She upset me a lot. There was nothing easy about dealing with this company.