Good car for excellent price

The vehicle had a significant dent and many scratches. It was dirty on the outside although very clean on the inside. Unfortunately the pick up process was nearly an hour long. Although the staff member serving was incredibly polite and apologetic he was very slow and was alone attempting to serve numerous customers picking up vehicles. The price would have been outstanding had the vehicle been immaculate. I guess you get what you pay for. Overall a fair vehicle for the money and a friendly staff member on pick up.

Good .. but old car

Got a poor condition car which is not clean producing some sound in between.

This is my first experience posting negative feedback for any business - so it was bad! The woman at the service counter needs some support in her job. People were lined up for service & she appeared stressed & miserable. Her communication was rude & abrupt. At one point she kicked us all out of the office so she could take a short break. She insulted me in front of a line of people waiting, announcing that I couldn't afford to pay when the issue was that I held cash & not a credit card. I was alone in a strange city with 2 children in tow. She upset me a lot. There was nothing easy about dealing with this company.

Like: Cheap rental and we got upgraded, easy pick up and return
Dislike: There were some issues with the deposit and the eftpos machine breaking down but all solved fine