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Search for Routes Car Rentals in Toronto

Very unpleasant after a long day of travel.

Reviewed: Sat, Aug 17, 2019
About Routes: 4.0 /10
The staff at Routes during our pick up was very rude and un-accommodating. We were originally picked up by a shuttle bus that didn’t belong to Routes, and taken to the wrong location. Once back at the airport and had the shuttle come again, the driver was very rude and told us we wouldn’t fit. We had a screaming baby and 2 small kids with us, and he was not willing to accommodate us at all. Or even offer any compassion to our situation. When we arrived at Routes the desk staff was rude, pushy and difficult to deal with. Overall Routes was not a pleasant place to rent from.
About QEEQ: 10.0 /10
Very easy service to work with.
Jeep Cherokee image
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Toronto Airport

J.Barrett

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Compact | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Sun, Nov 24, 2019
“Awesome!”
About Routes: 10.0 /10
Yes ended up in a Nissan Rogue
About QEEQ: 10.0 /10

C.Landry

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Large SUV | Dodge Durango or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Aug 21, 2019
“great experience - i would definitely book through Routes again when required.”
About Routes: 9.0 /10
The rental experience and quality of the car was excellent. On pick up - staff was very friendly however she was serving phone customers at the same time and took a look time to complete our paperwork.
About QEEQ: 10.0 /10

M.Turner

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Intermediate | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Sun, Jul 14, 2019
“Great car but inconvenient pick-up location”
About Routes: 7.7 /10
The transfer from airport was good, but the pick-up process in the office was very poor. It took too long and communication was not good. We were totally confused by the directions given which we thought included the toll road into Toronto. When we happened to see a notice about the penalties for using the toll road, we were then told that that the instructions were NOT to use the toll road. We then decided to add a GPS which meant a further delay and a change of vehicle.
About QEEQ: 10.0 /10

S.Maharaj

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Intermediate | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Thu, Jul 5, 2018
“The car was excellent”
About Routes: 8.6 /10
Like: Fuel consumption was excellent

A.CREWS

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Economy | Kia Rio or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Tue, Jun 26, 2018
“First time - awesome. Will be back!!”
About Routes: 9.6 /10
Like: The whole experience was awesome, friendly, helpful and professional.
Dislike: Nothing to report.

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