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Search for Routes Car Rentals in Toronto

Very unpleasant after a long day of travel.

Reviewed: Sat, Aug 17, 2019
About Routes: 4.0 /10
The staff at Routes during our pick up was very rude and un-accommodating. We were originally picked up by a shuttle bus that didn’t belong to Routes, and taken to the wrong location. Once back at the airport and had the shuttle come again, the driver was very rude and told us we wouldn’t fit. We had a screaming baby and 2 small kids with us, and he was not willing to accommodate us at all. Or even offer any compassion to our situation. When we arrived at Routes the desk staff was rude, pushy and difficult to deal with. Overall Routes was not a pleasant place to rent from.
About QEEQ: 10.0 /10
Very easy service to work with.
Jeep Cherokee image
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Toronto Airport

Mag Helin(a)

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Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Fri, Oct 11, 2019
About Routes: 2.0 /10
The experience was terrible. The Indian guy insisted on buying insurance, claiming that the insurance from the rental platform was inadequate. When I refused, his attitude became extremely rude. It was so bad that I canceled all my remaining bookings with this company and switched to a larger company, even though it cost more.

V.PHAM

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Economy | Toyota Yaris or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Sep 28, 2022
“Car was excellent, except unable to contact Routes car rental service desk”
About Routes: 9.0 /10
Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show. Otherwise, we are happy with the condition of the car.
About QEEQ: 8.0 /10
I contacted QEEQ help lines couple times, they have been helpful.

J.Barrett

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Compact | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Sun, Nov 24, 2019
“Awesome!”
About Routes: 10.0 /10
Yes ended up in a Nissan Rogue
About QEEQ: 10.0 /10

R.Ekberg

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Full Size Van | Dodge Grand Caravan or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Fri, Sep 6, 2019
“Went smooth enough”
About Routes: 9.7 /10
Car was amazing. Little credit car hazel but still ok
About QEEQ: 7.0 /10

R.Startup

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Intermediate | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Mon, Jun 3, 2019
“No problem, though the car we got was nothing like the one we ordered.”
About Routes: 10.0 /10
The car we got (Jeep) was much larger than the car we chose (Toyota). Although the size of the vehicle was not an issue for me, it did mean higher fuel costs. I'm not sure a vehicle the size I ordered was available. This could be an issue for others. There was no user manual in the car - we couldn't turn the internal lights off for a number of days until someone told us how. Even google couldn't help us (suggested taking the fuse out). However, the service from Routes was excellent and I would definitely use them again.
About QEEQ: 10.0 /10

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