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Search for Routes Car Rentals in Toronto

Very unpleasant after a long day of travel.

Reviewed: Sat, Aug 17, 2019
About Routes: 4.0 /10
The staff at Routes during our pick up was very rude and un-accommodating. We were originally picked up by a shuttle bus that didn’t belong to Routes, and taken to the wrong location. Once back at the airport and had the shuttle come again, the driver was very rude and told us we wouldn’t fit. We had a screaming baby and 2 small kids with us, and he was not willing to accommodate us at all. Or even offer any compassion to our situation. When we arrived at Routes the desk staff was rude, pushy and difficult to deal with. Overall Routes was not a pleasant place to rent from.
About QEEQ: 10.0 /10
Very easy service to work with.
Jeep Cherokee image
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Toronto Airport

Jamie Wolf

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Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Sat, Jun 15, 2019
About Routes: 6.0 /10
Discrimination against Chinese customers

June MacMillan

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Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Tue, Oct 2, 2018
About Routes: 2.0 /10
The staff member had a terrible attitude

Armstrong Sam

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Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Sat, Jan 12, 2019
About Routes: 2.0 /10
The rental company forced a larger car on me when I specifically asked for a small one. The service was terrible, and I definitely won't use them again! I suggest finding a more reliable rental company.

A.Naeem

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Large SUV | Dodge Durango or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Nov 6, 2019
About Routes: 9.3 /10
Best price and car was perfect. Will book again for sure. They accepted my card insurance.
About QEEQ: 10.0 /10

T.Inamdar

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Intermediate SUV | Nissan Rogue or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Jun 27, 2018
“Loved it”
About Routes: 9.2 /10
Like: Staff was very good and friendly, loved the the way they greeted and attended us. I also like the car as i had booked a 5 door SUV (Nissan) or similar & i got the Jeep wrangler. the kids just loved it and it was fun driving it.
Dislike: I did not like the long commute from arrival to viscount station and then calling them for the shuttle. i think this could be improved. When you are alone its fine as there is less luggage and easy. but with kids and alot of luggage its kinda difficult.

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