Easy to book but long delays at the counter in Manchester

The service attitude was very good, but it was not easy to contact them by phone after the accident, and the response was slow.

The quality of the car met my expectation. It was a hybrid car which was fuel efficient.

The booking process was easy and clear. I cancelled a booking and re-booked the car and the whole process via the App was smooth.

Brilliant service would highly recommend

Brilliant website, so easy to use and has never let me down the point system is amazing.

Waited a long time queueing to collect car, with only a few desks open, even though it was late morning and still a busy time of day. Car smelt of smoke from previous driver / passenger(s). Some marks on the vehicle weren't evident on the driving away paperwork. This delayed the onward journey as had to get staff to look and acknowledge the other scratches etc.

Like: Nice places,,and excellent tourist attraction
Dislike: Every thing is fine for me