Several car rental companies in Europe are actually quite good. Their locations are easy to find, and returning the car is very convenient. The downside is that there are many renters, so you might have to wait in a long line, but this is the same everywhere.

Car assigned was below my expectation and counter staff did not clearly explained, but only said "car for you is Fiat 500 and because you want a auto transmission car". She is very rude and bad attitude and raised her voice at me, Despite i was not rude to her except that i feel cheated when she told me i got a Fiat 500. I got no choice but to accept it and when i go by myself to collect the car, i realise it is Fiat 500L. She could have explained it properly.

Only thing is have to wait for long time when pick up the car

Terrible customer service we were treated like imbeciles they should make sure they re train the agents on how to deal with paying customers

No point in providing a phone number if nobody answers