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+44-2035140670
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+972-23752163
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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2784001169
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Routes is understaffed

Reviewed: Thu, Aug 15, 2019
About Routes: 7.0 /10
There were only 2 people at the counter. They were on the phone constantly so not focused on customers in front of them. There were 2 people in front of me in line and it took at least 45 minutes to be served. Once we drove off the lot the flat tire sensor came on so we had to go back and get a different car. People returning cars had to stand in the same line as checkout.
About QEEQ: 10.0 /10
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Toronto Airport

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Intermediate | Nissan Sentra or similar
Reviewed: Mon, Aug 8, 2022
“Seamless pickup and dropoff”
About Routes: 10.0 /10
They are very focused and have always had a smooth experience.
About QEEQ: 10.0 /10

B.Rizkallah

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Compact | Toyota Corolla or similar
Reviewed: Wed, Mar 4, 2020
“An awesome service”
About Routes: 10.0 /10
I got a pleasant surprise with car upgrade. Staff were very pleasant at pickup he was very friendly. Also got a brand new car.
About QEEQ: 10.0 /10
It is awesome. My only comment is now I didn’t get my points and that I have to scan my final bill which I was not given and Routes said they would send it by email and till now it was not sent.

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Large SUV | Dodge Durango or similar
Reviewed: Tue, Sep 24, 2019
“Very good”
About Routes: 8.3 /10
The car was very good and the staff very good.
About QEEQ: 9.0 /10
Very good company

Jason D

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Economy | Toyota Yaris or similar
Reviewed: Thu, Sep 5, 2019
“Excellent experience”
About Routes: 9.0 /10
I had a fantastic experience here. Very fast service, not the most friendly but I would rather quicker service anyway! The shuttle bus worked very well and ran every 15 minutes, only took 5 mins to get to the terminal. I had a lovely brand new car. Booked economy size (voucher stated Toyota Yaris hatchback or similar) and received a huge Kia Forte sedan! It was great :-) No unexpected extras, would definitely rent here again
About QEEQ: 10.0 /10
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P. Manzo

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Full Size | Nissan Pathfinder 7 Seats or similar
Reviewed: Thu, Aug 15, 2019
“Ok. But too many restrictions on mileage. The ad says 3000+ km per rent max, but was told otherwise.”
About Routes: 6.0 /10
Fine print and restrictions should be made upfront. Not when you're there getting the vehicle late at night.
About QEEQ: 8.0 /10

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