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Disaster...missed my meeting because of unknown requirements

Reviewed: Wed, Aug 14, 2019
About One Switch: 5.3 /10
Pick up was a disaster. Once there they required an insurance document that was not in the email. They wanted a printout of the coverage and there totals. My card with the policy number was not enough. Total scam! They clam it was stated in the confirmation, which I showed them that it was not. Further, because my wife name was at the top of the specific insurance document and even though I had a copy of the insurance card with the policy number with both my name and my wife, it still was not good enough. I had to have Nationwide send the document. Almost two hours to finally get the car. If I was at the airport, I would have just gone to a more reasonable rental car company. Further they have a printed document stating they only will allow three insurance car companies, Nationwide was not one on the list. I am not sure who is at fault here, Easyrentcar or One Switch.
About QEEQ: 9.0 /10
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Intermediate | Toyota Corolla or similar

Relevant Reviews on One Switch Orlando

P.Pena Cabrera

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Fri, Nov 29, 2019
“Easyrentcars excelent option, Oneswitch terrible one!”
About One Switch: 4.0 /10
I bought my insurance anticipated and was sure that it covered collision and theft, but they make me buy their insurance almost Us30.00 daily plus, minivan wasn’t in good shape inside either exterior, old model. Had a hard time finding the right place.
About QEEQ: 8.0 /10
Really easy going web page and friendly app to rent a car.

L.Mendoza

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Sep 25, 2019
About One Switch: 10.0 /10
everything ok
About QEEQ: 10.0 /10

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Compact | Nissan Versa or similar
Reviewed: Sat, Aug 3, 2019
“RIP off Car rental”
About One Switch: 7.3 /10
They require you to take the insurance to get a car. That’s a added $22 per day. This costed almost double the car rental fee. They have 4 insurance company’s they work with all the others you need to the insurance. Please see photo of sign
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Sasha

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Compact | Nissan Versa or similar
Reviewed: Sun, Jul 14, 2019
“terrible”
About One Switch: 6.0 /10
They charge 25$ a day for tolls even if I paid cash for tolls. RIP OFF

M.Tripp

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Compact | Nissan Versa Guaranteed model
Reviewed: Sat, May 18, 2019
“Read the fine print they put a hold of $700 on my credit card and car had alignment issues”
About One Switch: 5.7 /10
This was not a great experience, to get there and be told I would have to have $700 put on my credit card did not impress me, I did not see it in the fine print, also they make you get a sunpass even if you don't use it, I might have used it once they made $75 off me for a week of sunpass that I did not use, I would have wanted to pay at the sunpass but no they got me there too, and the car had alignment issues the rubber in the trunk kept coming out, and i made sure to take pictures of the car as I left so I wouldn't be charged of all the dings and dents this car had, I wouldn't go through this again I would much rather pay at the airport and save myself these hassles just to save money that actually costed me more. Plus trying to find the place you have to take a shuttle and if you call they speak very little english and you can't understand them and then they hang up on you not a good experience. So glad to be home.

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