Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

G.Aylward

Ireland

Reviewed: Thu, Aug 8, 2019

About Easirent: 4.0 /10

Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.

Compact | Ford Focus or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

Gustave Gold

Ireland

1 days rental

Reviewed: Thu, Nov 15, 2018

About Easirent: 6.0 /10

We returned the car at 9:30 am, but no one was there. Called and were told someone would arrive in 10 minutes, but it took 30 minutes, almost causing us to miss our flight!

Marshall Nora

Ireland

1 days rental

Reviewed: Thu, Oct 18, 2018

About Easirent: 4.0 /10

Long wait time

V.Schmid

Ireland

1 days rental

Mini | Fiat 500 or similar

Reviewed: Tue, Mar 26, 2019

About Easirent: 5.3 /10

Staff tried to sell us unnecessary things with persistence, deposit is still not released on my credit card a week after returnal, pick up took a hell lot of time, rather unfriendly staff

PK Lim

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jul 19, 2018

“Good value, excellent services”

About Easirent: 10.0 /10

Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly
Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer