Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

G.Aylward

Ireland

Reviewed: Thu, Aug 8, 2019

About Easirent: 4.0 /10

Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.

Compact | Ford Focus or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

Robert Field

Ireland

1 days rental

Reviewed: Sat, Oct 25, 2025

About Easirent: 10.0 /10

The shuttle bus to the car rental station at the airport is very convenient, and the customer service is excellent.

About QEEQ: 10.0 /10

Gustave Gold

Ireland

1 days rental

Reviewed: Thu, Nov 15, 2018

About Easirent: 6.0 /10

Ireland

2-day rental

Mini | Fiat 500 or similar

Reviewed: Wed, Mar 20, 2024

“Shitty shitty bang bang”

About Easirent: 3.0 /10

It was a bunch of crap. I pre paid for a small car and they said they didn’t t have one because of st Patrick’s day. They then make me pay $80 over what I already paid for the car they switched me into. Normally when this happens I do not pay an up charge for the vehicle they want switch me into. I had no choice as this rental location required off site pick up from the airport and there were no other rental car companies near by. Felt totally taken advantage of. I don’t think they even applied my area payment to the rental. When I tried to dispute the charges I was made to feel as though take it or leave it. This was a terrible experience.

N.Dillon

Ireland

1 days rental

Mini | Fiat 500 or similar

Reviewed: Fri, Jan 25, 2019

“Cheap initial deal was deceiving because of the extras that needed to be paid. Lack of flexibility.”

About Easirent: 6.7 /10

When ordering it would have been better if the costs were more transparent. Drop off was totally unclear and directions were vague.

PK Lim

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jul 19, 2018

“Good value, excellent services”

About Easirent: 10.0 /10

Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly
Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer

Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

Relevant Reviews on Easirent Dublin Airport

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