What a horrible experience only three days before our wedding!

D.Siciliano

Ireland

Reviewed: Thu, Aug 15, 2019

About Easirent: 5.3 /10

We turned up around 12am only to find a family arguing with the attendant (possibly Marco) we weren’t sure why, but waited our turn. As soon as it was our turn about 60minutes later...he was just terrible, I get it we needed to either get insurance or a pre authorisation amount, but he was just horrible, saying he had to leave when we were making our mind up, saying he would just lock up and we wouldn’t get a car. That pressure is not good! Not professional! And should just not be on! Horrible horrible service. We ended up getting extra insurance, we needed it as he was just giving us scare tactics. I’m very unhappy with the service given don’t think I’ll hire again. Not a great way to start our wedding!

Economy | Ford Fiesta or similar

1 days rental

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Sabina Sinclair

Ireland

1 days rental

Reviewed: Tue, Oct 29, 2024

About Easirent: 10.0 /10

The staff was quick and responsive, the pick-up and drop-off were efficient, and the location was very easy to find. The car handover process was relatively fast.

About QEEQ: 8.0 /10

A.Knight

Ireland

1 days rental

Standard | Volkswagen Passat Estate or similar

Reviewed: Tue, Jan 7, 2020

“On current experience I’d go to a hire company that provides the car class booked.”

About Easirent: 6.3 /10

Was told the class/size of vehicle I booked wasn’t available, hence I had to leave a bag in Dublin with relatives. Witnessed the same routine with another customer when I returned the vehicle, which makes me wonder.

About QEEQ: 7.0 /10

Have yet to see a refund which the so called price protector achieved for me, certainly hasn’t hit my credit card. And it’s now 3 weeks since my hire started.

Ireland

1 days rental

Intermediate | Kia Optima or similar

Reviewed: Tue, Jul 16, 2019

“Ridiculous asking for proof of address and payslip without notice”

About Easirent: 9.0 /10

Over 69 mins providing proof of address and payslip without prior warning. Person before mr had same problem. Ridiculous and should be compensated

J.Osipenko

Ireland

1 days rental

Full Size Van | Ford Galaxy 7 Seats or similar

Reviewed: Sun, Jun 30, 2019

“Scam Artists”

About Easirent: 2.0 /10

Car was a VW Touran that fit 7 people without luggage. The car had 87,000 kms on it with scratches & multiple dents all over it with a fog light out. It was due for an oil change. The windshield had cracks in it. The pick up experience was awful. We were basically told the online policy to cover the excess damage was worthless. Tyres & glass was not covered, nor was roof damage. They tried to rent us a truck that held 5 with more luggage room. The whole pick up experience was an intimidation & bullying process, which seems to be the norm in Ireland. The same woman who rented the car to us, refused to make eye contact with us upon are return.

B.Watkins

Ireland

1 days rental

Mini | Fiat 500 or similar

Reviewed: Thu, Nov 2, 2017

“Good”

About Easirent: 8.0 /10

Dislike: Te car hadn't been washed when we collected it

What a horrible experience only three days before our wedding!

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