What a horrible experience only three days before our wedding!

D.Siciliano

Ireland

Reviewed: Thu, Aug 15, 2019

About Easirent: 5.3 /10

We turned up around 12am only to find a family arguing with the attendant (possibly Marco) we weren’t sure why, but waited our turn. As soon as it was our turn about 60minutes later...he was just terrible, I get it we needed to either get insurance or a pre authorisation amount, but he was just horrible, saying he had to leave when we were making our mind up, saying he would just lock up and we wouldn’t get a car. That pressure is not good! Not professional! And should just not be on! Horrible horrible service. We ended up getting extra insurance, we needed it as he was just giving us scare tactics. I’m very unhappy with the service given don’t think I’ll hire again. Not a great way to start our wedding!

Economy | Ford Fiesta or similar

1 days rental

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L.Hendy

Ireland

7-day rental

Economy | Ford Fiesta or similar

Reviewed: Sun, Jan 8, 2023

“No problems”

About Easirent: 9.0 /10

No problems

About QEEQ: 8.0 /10

No complaints

Ireland

1 days rental

Intermediate | Kia Optima or similar

Reviewed: Mon, Jul 15, 2019

“The pick up process is very poor and time consuming”

About Easirent: 5.3 /10

The pick up process from Airport to Car location took nearly 1 hour, very poor, as long as my flight.When eventually picked up taken to Hiton Hotel 1st, 15 minute diversion and then back towards airport for car pick up so annoying that Car Pick up near Airport where you start from.When completing paper work for car hire staff advise that additional insurance is required which is 3 times costs of car hire, so not a bargain.Car provided had several dents and passenger door handle broken, looks like repairs are not carried out even though customers have paid for insurnces

Ireland

1 days rental

Mini | Fiat 500 or similar

Reviewed: Thu, Apr 25, 2019

“Good Car - pick up point and drop off point not clear in the instructions”

About Easirent: 7.0 /10

Car excellent Bad communication about difference between Car Insurance / Rent a car company. We hire car with this company because Web site offers 13.95 by day. I paid by credit card 13.95 however when were in the meeting point the staff tell us to pay 49 euro for hire car by day.

Ireland

1 days rental

Intermediate | Ford Mondeo or similar

Reviewed: Tue, Feb 12, 2019

“SHOCKING”

About Easirent: 4.0 /10

AVOID. Terrible experience. awful customer service. poor quality of cars. Everythings hidden in the fine fine print. Asked for £1,800 when arrived at check in. £30 extra money for boarder fees. and £95 upfront incase i didnt return full tank. Didnt have a similar car i purchased. Had to give me a manual Car and i asked for automatic car. First car they offered had engine managment light on. Overall shocking experience.

About QEEQ: 8.0 /10

V.Msindo

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Tue, Sep 4, 2018

“The Best!”

About Easirent: 9.4 /10

Like: Everything. Even my extension was way on the phone
Dislike: It wasn’t a Ford Fiesta. But a a Renault 208. Still a very good car. Loved it!

What a horrible experience only three days before our wedding!

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