Expensive one way fee

The staff handling the procedures was not focused, leaving the office for 6/7 minutes at a time, and often helping his colleague when he was there. The process took more than 40 minutes. I think you should complete your own tasks before helping others, right? Besides, he made several mistakes filling out the forms, which had to be corrected multiple times.

Pretty good

Yep SUV have met my expection

It is problem that I could not use wiper during heavy rainstorm I had to hold wiper all the time SUV is comfortable on driving around the place so someone at Budget company gave me some discount for screwing up with wiper

I asked for an economy and was given full size for free upgrade.

Be aware, if you return the car even a couple of minutes late, they will charge about $27 per each hour (or fraction of hour). This is the only dissatisfaction I had, as I was a bit late due to road closures for a city marathon event.