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Live chat Email us Service Code: 4897568268
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Weird, shady company that I would not use again.

Reviewed: Mon, Aug 5, 2019
About EZU: 5.7 /10
This is definitely an upstart company that is bizarre. First, you wait for A LONG TIME to get the shuttle, then you're taken to the rental car office, which is basically an office building, which is nondescript. The rules for taking a car here are much more strict than a typical car rental agency- no messes, no spills or you get an extra charge. It took A LONG TIME to get the car with no wait, cant imagine what it would be WITH a wait. We luckily got the car back without incident. Another thing, they open at 8am, so if you have an early flight, you need to book with someone else, because you have to ask for an early drop off, and it's not guaranteed.
About QEEQ: 10.0 /10
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on EZU Melbourne Airport

Ng

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Dec 27, 2019
“Good”
About EZU: 6.7 /10
I’m surprised it was run by group of Chinese operator

P.J. Brighton

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Full Size | Toyota Camry Guaranteed model
Reviewed: Sun, Sep 1, 2019
“Great car great price”
About EZU: 10.0 /10
Pick up was first class customer service was exceptional
About QEEQ: 10.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Sat, Jun 1, 2019
About EZU: 7.3 /10
Puck up could have been a little quicker.

M.Possemato

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, May 3, 2019
“Easy rental experience, all co-ordinated by great friendly staff”
About EZU: 8.7 /10
The total experience from EZU was great. However, the staff may need some additional training on understanding the policy wording document. When asked if there were any restrictions on where I couldn't drive, (eg, on unsealed roads) it was clear the staff member did not know about not driving on unsealed roads until I had read the contract & questioned him about it. In the event of an accident, I believe I would've been held culpable if I had signed the contract without knowing the above. Overall I would refer my friends & colleagues to EZU, great experience. Michael & Joanne Possemato
About QEEQ: 10.0 /10
The total experience was completed with ease. I'm not really sure if there is anything that could've been done better. Thanks Eayrentcars.com, we're happy to recommend others to the website when renting cars.

P.Elliott

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Small SUV | Nissan Qashqai or similar
Reviewed: Thu, May 2, 2019
“Good.”
About EZU: 8.0 /10
Had to phone twice before driver would leave depot to pick up at airport. Could have saved time by reading terms and condition before hand.
About QEEQ: 8.0 /10
Was happy with price & package. Terms and conditions could be sent via email before pick up.

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