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The car was ok but could be better...

Reviewed: Mon, Jul 29, 2019
About Europcar: 8.7 /10
Booked VW Golf class, Golf was on the perimeter but sales agent pretended there was no Golf and I must be mistaken, so I got a small ugly Ford. Due to need of bigger trunk (short notice) i asked for estate wagon in almost same class. Golf estate and Seat Leon estate would be available. Prebooking price would have been exactly 5 Euro more for the whole weekend. Sales agent however insisted on 35 Euro more even though they havent had many bookings for the weekend and many available cars. Didnt take the offer as it was heavily inflated without any reason. Quite a bad experience after a very good one before.
About QEEQ: 10.0 /10
Compact | Volkswagen Golf or similar

Relevant Reviews on Europcar in Germany

Coral Edward

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Reviewed: Sun, Apr 29, 2018
About Europcar: 10.0 /10
The staff were very patient
About QEEQ: 8.0 /10

Zebulon Abraham

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Reviewed: Tue, Oct 10, 2017
About Europcar: 10.0 /10
The staff at the counter was very attentive when explaining the procedures at pick-up. We found the car was almost new with just 1,945 kilometers. At drop-off, we arrived at 8:00 PM, and there was someone on duty. We mentioned that we had filled the tank and cleaned the car. He asked, 'Are you satisfied?' We replied, 'Very much.' He then waved his hand and said, 'OK, goodbye.' It was that simple.
About QEEQ: 10.0 /10

Salome Wheeler

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Reviewed: Sun, Dec 24, 2017
About Europcar: 10.0 /10
The store staff were very diligent and friendly, patiently explaining the terms without adding any additional charges.
About QEEQ: 10.0 /10

Aries Becky

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Reviewed: Sun, Jul 9, 2017
About Europcar: 2.0 /10
Poor service, charged in the wrong currency.

Thomas Sinclair

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Reviewed: Tue, Oct 13, 2015
About Europcar: 10.0 /10
The Berlin train station branch is a bit hard to find, and there isn't a convenient gas station near the parking garage at Munich Airport for returning the car. Everything else was excellent. The car was in great condition. We booked a Passat but ended up with a nearly new (only 1000 kilometers driven) Mercedes C180 station wagon.
About QEEQ: 10.0 /10

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