The line was long, and I waited half an hour to pick up the car.

Acceptable. One key reminder is that unlike renting cars in the US, here the primary driver's credit card is required for the deposit, irrespective of whose card is used for payment. We overlooked this requirement and ended up having to buy full insurance on the spot for nearly £300.

Initial car booked was intermediate the earlier car allocated was awfully stinking & was changed next day however was provided a compact car one segment lower than what I had booked

car is cheap; but car is in poor condition. one tyre slow leaking, one mirror case missing.

£5 for a car... Cant complain too much

excellent service