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Search for Routes Car Rentals in Orlando

Routes was understaffed and ill prepared to service customers.

Reviewed: Wed, Jul 24, 2019
About Routes: 5.7 /10
From the time my plane landed until I was in a car, TWO hors had passed. There was over a 45 minute wait for the shuttle alone. This was a quick trip into and out of Orlando, which made a delay like this totally unacceptable. I also had to call my insurance company to prove that I didn't need their expensive insurance.
Toyota Corolla image
Routes
Orlando International Airport(MCO)
Orlando
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

R.Schmidt

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Oct 16, 2019
“Ok”
About Routes: 7.7 /10
You have to pack your patience as they are very understaffed. The staff we felt with were good but there seemed to be a few disgruntled customers around us.
About QEEQ: 10.0 /10

J.Gisi

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Aug 23, 2019
“Awful Customer”
About Routes: 6.3 /10
From the time my family entered the Routes building until I was able to drive away in my rental. It was close to 2 hours. The customer service was awful. It was like renting from the DMV. Pay the few extra dollars and rent from a better agency. I would never recommend them.
About QEEQ: 7.0 /10

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, May 24, 2019
About Routes: 6.7 /10
The wait time to be picked up to the office was too long. Staff were not customer friendly.
About QEEQ: 9.0 /10

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Economy | Toyota Yaris or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Dec 10, 2018
About Routes: 6.0 /10
Car had 2 bad front tires. Also was charged hidden fees.
About QEEQ: 8.0 /10

I.Sifontes

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Aug 29, 2018
“Excellent Customer Service”
About Routes: 9.2 /10
Dislike: The reservation did not say the shuttle name Route. I was looking for Essy Car Rental. I waited 45 min until I asked what color the shuttle was and they told me look for Route,

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