Great and easy to book

Overall pretty good. They suggested upgrading the car model and additional insurance, but didn't push further after refusal.

Very good

Europcar was extremely efficient and was very easy to pick up and drop off my rental car.

Please note that Barcelona airport has two terminals. Make sure to choose the correct one when booking, as they are not well connected.

The promised car Mercedes MB class was not available and we were offered Audi Q2 at an additional cost. Since, both fall under intermediate category to the best of my understanding, I would like to know the rationale for additional charge. Otherwise the booking and pickup process was fine. The drop-off was smoother as at the time of pickup, the person was not readily available.

The portal was user friendly and showed options that were not available at other sites. I am happy with the services and would like to book again. One thing that can be done better is the inclusion of filter of vehicle transmission and refinement of existing filters.