The overall service was excellent and highly efficient. There was no forced promotion of insurance or hidden charges. The pickup and return process was very quick, and the car was great. I rented a Citroën C5, which was particularly enjoyable to drive. The vehicle was in excellent condition and had undergone thorough cleaning, making the ride comfortable and pleasant. Fantastic experience!

Overall satisfied! However, the prepaid deposit has not been refunded yet.

Excellent! The car rental company staff are really friendly. The prepaid amount is also very low. I will always rent cars from this company in the future.

Overall, it's fairly satisfactory. It's a small company with only 1–2 staff members, so processing the paperwork takes some time. The cars are old because it's inexpensive, but the condition is acceptable, and there were no issues during use. They even upgraded me to a 2008 model with over 30,000 miles. Since the cars are older, make sure to carefully inspect the vehicle during pick-up and compare it with the existing damage noted on the checklist. If there are discrepancies, inform them immediately. I found a wheel rim damage and had it added to the form. When returning the car, they checked very thoroughly, comparing it against the checklist for any new damages. It's best to buy insurance for peace of mind. During the paperwork process, they’ll ask about insurance options, and if you're traveling to countries outside of Italy, there's an additional fee. There's also an optional €10 vehicle cleaning fee.

Few things that I did not like: - The place does not accept a Venezuelan license despite the license being international - The person that we spoke to did not speak any English but only Italian which made the conversation painful - The staff did not explain to us how tolls work in Italy so we paid a ticket because we did not know how they work