The service was excellent, warm, and attentive. For someone who doesn't speak English, they were very friendly, patient, and meticulous. The vehicle's performance was outstanding, with full features including cruise control and lane departure warning, which was very helpful for me, a newcomer to Australia driving on the left side of the road. It constantly reminded me if I drifted out of my lane. Most importantly, they didn't have any hidden charges. During this Great Ocean Road trip, the only extra costs were tolls, with no other charges for violations or parking fees, which made me very happy. I'll definitely choose this company again when I come back to Melbourne.

The waiting time wasn’t long, but the service attitude was mediocre.

At pickup, there was constant upselling of various insurances and GPS... They didn't inform me what kind of gasoline to use, so I had to double-check myself.

Not the same as request- Full Size | Toyota Camry or similar but Mitsubishi ASX

It works- the price drop rebooking protection!

It had a flat car battery Europe jumper started it Took 45 minute We stopped half way to our destination went to continue but the car would not start the car was total dead Check under the bonnet found the negative terminal on the battery was loose Tightened the nut and the car started Not really happy she we dropped off told Europe car and they said thanks saved us a trip not good enough put us 1 30minute behind We were then driving in twilight lots of kangaroos at that time glad we did not hit one

All good will be booking again with you in a few month