Efficient and excellent service.

The car rental company was very friendly. I booked a compact car, but because I had four suitcases, they upgraded me to a Volkswagen Touareg at no extra charge. The car had only 10 kilometers on the odometer, almost brand new. The driving experience was excellent.

Very good!

The service attitude and the condition of the vehicle were very satisfactory. However, we rented our car from Munich and returned it in Cologne. On the return day, we were circling the airport early in the morning and couldn't find the return location, nor anyone to ask. We almost missed our flight. I hope that in the future the car rental company can clearly indicate the return location at the airport or specify it in detail in our order. Otherwise, it could cause customers to miss their flights.

The counter staff let me buy another fully protection insurance, but when I take that booking, I but the super cover for the insurance