If you're traveling in San Francisco and not in a hurry, there's no need to purchase Fast Track.

Overall quite good.

The rental and exchange process was smooth, and the car's quality was excellent!

Clear explanation about the vehicle

Thrifty overbooked their rental cars, which caused we waited more 2 hours. The staff solicited me to raise cost to upgrade car & get car soon, otherwise there will be 2 more hours waiting. I provided my phone number to get their notice. After 2 hours waiting by the counter, they did not inform me the car was ready until I approached asked the staff, then he said my car was ready....