Overall, I’m quite satisfied. The staff member was very patient. My English is poor, so I couldn’t communicate well. I used a translator, and he patiently typed in each word for me to translate. It seems he also had an accent, so it was understandable that I couldn't catch everything, haha. Even the translator couldn’t fully understand him, and we had to manually input words. The part that was unclear to me was about insurance options. After communicating for about 10 minutes, I roughly understood there were several insurance types: full coverage, partial coverage, and something more basic. In the end, I chose one for $35 with a $5,500 deductible. I suggest they create an advertisement leaflet to show customers directly—it would make things much simpler.

Overall it was pretty good. Picking up and returning the car was smooth. Got an upgrade to an Australian Highlander, which was awesome.

Very satisfied, the car was very new, having only driven over 3000 kilometers. The price was also very reasonable.

Excellent service. There is a free shuttle from the terminal, which takes about ten minutes. Picking up the car outside the airport not only saves money but also avoids the complex traffic within the airport area. Staff attitude is great, and both the pickup and dropoff process are quick. Highly recommend.

The car was in good condition and had a high cost-performance ratio.