The air port shuttle did not go to this location should of mentioned that drop off times not convenient for air travel, staff not that friendly.

booking was easy price drop did not come into effect.

staff were not trained to recognise a UK drivers licence and so refused to give us the car. I even phoned the Enterprise customer service desk who were useless. We had to wait for over an hour till they found a book that showed them what a UK driving license looked like. This was a terrible experience

Like: That after a V E R Y L O N G wait, I was offered an opportunity to upgrade
Dislike: Too many staff behind the desk not attending to anything, then saying the computers were down, resulting in overly long wait

Dislike: Rear taillight out had to replace, however was reimbursed upon return.

Like: wonderful experience , would visit same location again