The car rental place was horrible, they wanted too much for insurance coverage.

The car rental was away from the airport. I purchased the additional insurance prior to renting the vehicle, but the service person insisted that it was not for full coverage and almost refused to rent until a purchased the additional insurance at the counter. We were unable to locate the gas door which was under the armrest on the door. We had to return the vehicle to the rental car return and go back to refill when showed how to open the gas door.

We should have been told about the need to purchase the SunPass and the fact that it was an outrageous $13/day when most tolls were under $1.50

They tell everyone there who is using their own insurance, that their property coverage isn't high enough, even though they have different values and the only notice is the liability amount minimum required... thereby forcing everyone to get additional insurance. There isnt communication on how to find the car rental place. Thereby making it a long and confusing search.

Worst experience ever, never booking with this company again, and telling everyone i know never to book them either.

The platform was okay no issues

Like: The agent found a discount to apply for the sun pass.
Dislike: Dirty car.