The car wheels were shaking a lot, the car smelled like crap, the staff Was rude

Waited a while for the rental car shuttle so took over an hour from my flight landing to getting a car.. the deposit was extremely high too but they were not pushy on upselling anything and was friendly

They could use more late model ⁹vehicles

Quite simple and quick

The service guy Oswaldo was rude impoliteband unprofessional.mHentold me and my family to bet out of the premisces and that he would not rent us a car... the reason: i refused his proposal for additionnal upinsurance cover. I had proof of sufficient coverage by my insurance company from Canada for the amount of $2 million and still it was not enough. It was written on my resrvation : bring proof of insurance... which i did. Never ever again. This is a hoax and a extremely unreliable company... as they kept my money, without giving me any service, i should call this an act of robbery...

False information about toll roads and insisting on paying 13.99 per day to cover tolls which we did not need at all. They said all Florida highways were toll roads. Arriving very tired and having to deal with this was very upsetting and disappointing.

Hidden charges for tools never disclosed till checking out