The car rental service has improved compared to before.

Very satisfied.

The staff were friendly and patiently explained all the details of the booking, including the cost of adding an extra driver and the credit card pre-authorization amount. They answered my questions patiently, such as about fuel types and whether AUTO PASS was included. There was no aggressive upselling of products—just a simple inquiry about whether we needed additional insurance.

Very satisfied, the car pickup and return process was very easy.

Great, our flight was delayed but they held the car for us.