Excellent service.

The pickup location is clearly marked and easy to find. It's in the parking lot next to the terminal, within walking distance. Returning the car is also very convenient; just follow the green line on the ground in the parking lot. There are plenty of staff available, unlike other companies where you have to do self-return. You can have the car inspected on the spot and know if you need to pay any extra fees. The staff are friendly and the car is new. Overall, a pleasant experience.

We arrived at the airport a little after 7 PM. There were no other customers at the rental counter, so the procedure was quite fast.

The front desk will recommend some insurance, but if you have already purchased full coverage on QEEQ, there is no need to buy additional coverage from the desk.

The location is right across from the parking lot at Toronto T3 arrival floor, fairly easy to find. The staff were very friendly!