Great experience with easyrentcars and average experience with supplier company

Y.Von

Canada

Reviewed: Tue, Jul 16, 2019

About Routes: 7.7 /10

There was one issue. Instead of "special SUV" Jeep Wrangler, I was given Nissan Rogue, which is mid SUV category. The staff at the counter insisted that Nissan Rogue and Jeep Wrangler are in the same category which is not true because even on their site Wrangler costs more than Rogue. Anyways, they didn't have Wrangler available and I took Rogue. The car was great, but still I would prefer to get what I booked - Jeep Wrangler.

About QEEQ: 8.0 /10

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Special SUV | Jeep Wrangler or similar

1 days rental

Relevant Reviews on Routes Toronto Airport

Isaac Leigh

Canada

1 days rental

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Sun, Jan 12, 2020

About Routes: 2.0 /10

They do not treat customers as their top priority and do not provide convenience. In most places around the world, airport car rentals offer 24/7 service. Car rentals at the airport should allow customers to pick up cars whenever they arrive, considering possible flight delays, customs procedures, and baggage claim delays. Communication between the car rental company and the rental platform needs to be improved!