Very good.

Due to my flight, I arrived at the pickup location after 11 PM. The staff waited for me, and they only finished work after I received the car. I am very grateful.

The accounting is unclear, there are arbitrary charges, and no explanations are provided to customers. The store's staff works inefficiently, makes calculation errors, and wasted a lot of our time. Now it’s been four days since the car was returned and we’ve already returned home, but the refund issue is still unresolved.

On the day of return, over 60 NZD was charged without any explanation. I still don’t know what the charges were for and when I will get my deposit back!

Counter staff was very efficient but handling all the people waiting for their cars with no assistance was clearly not easy.