I always rent from this company.

A very convenient car rental experience.

The overall service was quite good. Both pickup and drop-off were very convenient. The staff, especially during the return process, was very polite. A major advantage is the relatively low deposit of only 200 GBP.

The selection of cars in their premium is getting very shallow and not very good. The price when you want extend my 2 days was more than the price I paid for the 7 days.

Very stupid process of having to send your rental agreement to you after my rental period has finished. I have paid you for the hire, then after I have returned the car you want me to send you my invoice to give me points I have earned by already spending the money. Utterly ridiculous from your company, you were better last year, this year becoming a joke.