The car rental company tries every way to increase costs. Even after purchasing full insurance, they repeatedly emphasized that any minor scratches on the car would result in a 900 euro deposit deduction. When buying cross-border services, they initially quoted 12 euros but ended up charging 15 euros. When asked why, they simply shrugged and said, 'I don't know.' Overall, it was not a very pleasant car rental experience.

Pretty good. I had to purchase full insurance because I didn't have a chipped credit card.

I am very satisfied with the overall service. Always check reviews before going out; they can be very helpful. Customer service responds quickly and is very patient, which made me feel supported while traveling. I really want to thank the customer service representatives I spoke to over the phone. Great job!

The car was fine, but the staff at the store were full of tricks. They kept pushing me to buy insurance. When I tried to pay with Apple Pay, they insisted it was linked to their insurance agreement, saying I had to pay €58 for insurance to use mobile payment. I didn't bother arguing since I was in a hurry, so I ended up buying it.

When I arrived at the T1 store, there were no cars available. They said they didn't know how long I'd have to wait because they didn't have drivers to bring the cars from the parking lot. Then they told me to take a bus to the T2 store to pick up the car.