Excellent! The car was a brand-new vehicle with only 3,000 kilometers, and its condition was outstanding. Before picking up the car, a quick pickup link was provided. After filling out the rental requirements online, the car was handed over without any upselling. The vehicle was equipped with an automatic toll payment device, similar to ETC, which eliminated payment hassles and greatly enhanced convenience. At the drop-off location, dedicated staff conducted a thorough vehicle inspection and immediately completed a return confirmation, ensuring responsibility was clearly defined for both parties and protecting their rights. Overall, the rental experience was fantastic.

Excellent service, very good

受け取りに非常に時間がかかりました。 車両は新しく清潔で良かったです。 道中でパンクしましたが、これは道路工事中の区間を走行したときに金属片が刺さったと思われ、車両の問題ではありません。 返却時に駐車場の場所が非常に分かりにくく大変でした。

予約はわかりやすくスムーズでした。 現地でパンク修理をして修理代を支払いましたが、修理代はAXAの保険で全額補償されました。 保険請求の手続きは、修理後に状況写真と領収書の写真をQEEQサポートにeメールしただけで、非常に簡単でした。 QEEQ.COMは車両予約時にAXAのフルカバー保険を購入でき、サポートの対応も良いので安心です。

I have returned the car on the 19 and i there should refund money to my card, however till today i did not receive the money

Like: Cars are lovely with new tyres
Dislike: New cars at your company