Although I got a Kia, the overall service was pretty good.

No instructions, parking was incredibly difficult!

Satisfied, fast service

Arrived at the rental location earlier than the reserved time. The staff allowed us to pick up the car earlier, but the return time had to be adjusted accordingly. They asked if we needed insurance, and did not push further after we declined. Noticed a noticeable scratch on the car's rear upon pickup, which was then marked on the pick-up form by the staff.

It was fairly easy to find in downtown Melbourne. The car was in the parking garage of a building. We drove it to our accommodation to pick up luggage. The car was big enough to fit 4 adults and 4 large suitcases.