Allocated a Kia Sportage 2025. Almost brand new. Spacious and in good condition. Counter staff was professional, friendly and efficient as well.

The staff at the pickup point provided terrible service, but the drop-off point staff were fine.

カウンタースタッフは親切で話しやすかった。 車も値段も満足です。

使いやすかった。

Good service, new car, and reasonable price!

The car I received was just a so-called similar model, definitely not an Infiniti! The waiting time at Thrifty Car Rental in the US for processing the return is counted as delayed return. Their pick-up and drop-off procedures are cumbersome, with long queues. It all seems like a trap! Zuzuche platform, please inform customers who are about to rent from Thrifty in the US that this company has fee traps in their pick-up, drop-off, and toll payment services. They keep pushing insurance and additional products when picking up the car, and the attitude becomes extremely rude if you don't buy. They deliberately delay the return processing time to charge an extra day's late fee!