Way too long of a wait

Dave

United States

Reviewed: Sat, Jul 13, 2019

About FOX RENT A CAR: 8.0 /10

I waited over an hour for a customer service agent. This has never happened in my life at a car rental agency. Once I got to customer service it was very fast, the agent was very courteous, professional, and efficient. He was one of 4-5 other agents, but the other agents seemed to take much longer. This appeared to be part of the extreme wait time. I also did not get the car I wanted. I reserved a 4-door sedan, but got an SUV. I was so tired and hot (it was 90 degrees in Denver) from waiting that I didn't even ask for a different car, I just wanted to get out and leave. Drop off was much faster, but I noticed that the line for others to get their cars in the morning, was just as long as it was for me in the afternoon when picking up the car. The shuttle to the airport was ready and waiting.

About QEEQ: 10.0 /10

Standard | Volkswagen Jetta or similar

1 days rental

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

JAS

United States

5-day rental

Medium SUV | Hyundai Santa Fe or similar

Reviewed: Thu, Jan 27, 2022

About FOX RENT A CAR: 7.0 /10

Tuvimos que gastar más porque la camioneta no era 4X4 y nos dieron una Jeep que era 2021 pero no estaba en buenas condiciones, temblaba cuando la sacamos a carretera.

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Sat, Nov 9, 2019

“Not worth the low prices, pay extra for quality and speed.”

About FOX RENT A CAR: 3.0 /10

I asked for a safer car considering the snow, I was given a beat up old and dirty jeep for 76$ extra. The car barely fit my luggage - but considering I was at FOX rental for 2.5 hours, I was ready to go. I feared it would have taken another 2.5 hours to change. Not worth the prices, I do not recommend.

M.Thompson

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Fri, Oct 4, 2019

“Fox Rental Cars is a Scam. Don't fall for the good prices because you won't get the car you paid fo”

About FOX RENT A CAR: 6.0 /10

They refused to give us the rental car we had chosen and then were very aggressive when we insisted that they give us the midsize SUV we rented instead of a compact car. Horrible service at the counter despite telling them that I needed to get on the road to rush to a family medical emergency. I will never rent with them again.

About QEEQ: 8.0 /10

Jab9er

United States

1 days rental

Medium SUV | Kia Sportage or similar

Reviewed: Mon, Jul 1, 2019

“It was a fine experience”

About FOX RENT A CAR: 9.0 /10

I was told to fill out the vehicle inspection form myself and hand it in at exit, but there was noone to hand it to. The windshield had a small chip, that i marked on the sheet. While driving the car it turned into a larger crack. I want to make sure i am not charged for this, but haven't heard anything yet.

About QEEQ: 8.0 /10

Finding a car at a good rate was easy. I also needed a child seat which i requested, but it was not tied to my reservation at all.

United States

1 days rental

Medium SUV | Kia Sportage or similar

Reviewed: Wed, Apr 3, 2019

“The agent tried to get me to pay more for a car I didn't need.”