The service was excellent and the staff were friendly.

The elderly German lady at the pickup counter had a terrible attitude. She was extremely impatient and even yelled when asked for details. The bill wasn't explained clearly; she just blurted out an amount and asked for card payment. The car provided was not the one I wanted. I requested a Mercedes-Benz C-Class but was given an Audi A3, which felt like a downgrade.

Incapable, poor service.

Europe's largest company, originally French, but later acquired by Germany. I asked a girl from Airbnb, she said this company is reliable. However, I rented a French car in Germany, which was a bit disappointing. But the car was fully equipped, even with a side assist feature. In our country, such features would cost at least 350,000. Cars are really cheap abroad.

Great service, even though it's not my first time renting, they still explained the details carefully