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Live chat Email us Service Code: 2851613169
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Reviewed: Sun, Aug 25, 2024
About Europcar: 6.0 /10
The service attitude was acceptable, but the car we actually got was completely different in level from the one described.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar BARCELONA SANTS ESTACIO RENFE

Sibyl Occam

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Reviewed: Sun, Apr 27, 2025
About Europcar: 8.0 /10
The car rental company was overall acceptable. However, when returning the car, the staff specifically checked the underside of the car by hand and claimed there was a scratch, charging 70 euros for it. That area is typically not inspected during pickup, so it was hard to explain the reason. It felt like an unavoidable situation. Fortunately, I applied for insurance reimbursement, and QEEQ assisted promptly in handling it.
About QEEQ: 10.0 /10

Hugh Bowman

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Reviewed: Sat, Feb 15, 2025
About Europcar: 10.0 /10
The service was very satisfying. Picked up the car two hours late and got upgraded to a Mercedes-Benz business vehicle.
About QEEQ: 10.0 /10

Una Coleridge

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Reviewed: Thu, Mar 7, 2024
About Europcar: 10.0 /10
Very satisfied, they upgraded our car for free
About QEEQ: 8.0 /10

Vita Hugh

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Reviewed: Thu, May 16, 2019
About Europcar: 6.0 /10
We were a bit late and asked if we'd be charged for an extra day. They didn't answer but silently charged us 42 euros. If they charge for an extra day, I wouldn't have returned the car that day.

Elton Croft

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Reviewed: Mon, Apr 9, 2018
About Europcar: 8.0 /10
Couldn't find a gas station when returning the car, was unfamiliar with the road, and they were unwilling to help when requested.

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