The follow-up service is satisfactory.

It was very easy to find the car rental and return location. Just follow the metro loop line to the blue rental car company at San Francisco airport, and return the car by following the navigation. No additional fee for returning the car in a different location. No additional fee for returning the car in a different location. No additional fee for returning the car in a different location. Driving along Highway 1 was incredibly beautiful.

Overall satisfied

The good: vehicle provided exactly as rented at the web site. Could even choose colour. The bad: almost 2-hour wait line at the counter for pick-up. The worse: an invoice with unexpected and incomprehensible extra charges after drop-off.

Excellent booking platform. Excellent Price Drop feature. Better information should be provided regarding possible extra charges after drop-off. Better information should also be provided regarding the Axa insurance. For example, contacts and what to do in case of an accident.

Great experience!

Easy to book and good price!