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Live chat Email us Service Code: 8728537169
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Reviewed: Sat, Sep 14, 2024
About Budget: 2.0 /10
The overall service was quite average. There was a long line for picking up the car, but the staff couldn't process it quickly. After reaching the pickup point, I waited for more than half an hour. Finally got the car, drove to the hotel, and the next day brought three suitcases to the nearby exhibition center. As shown in the photo, the car stalled in the middle of the road on the only main lane. There was no emergency triangle. I had to manually direct traffic for an hour and a half. Called for repairs, local staff confirmed the location which took half an hour as they were not familiar with the process. After losing my temper, they finally added me on WeChat. Even after half an hour, there was no response. I had to arrange the repair myself. They called back midway, providing repair service in English late at night. After approximately one hour, the repair team finally arrived. They jump-started the car with a battery, but the engine fault warning appeared. I immediately drove the car back to return it. The reception staff assured me they wouldn't hold me responsible. I sarcastically thanked them. Despite returning the car early, they still charged the full amount. No apology was given. It was a truly miserable experience.

Relevant Reviews on Budget Charlotte, Nc Apt

Noel Ackerman(n)

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Reviewed: Wed, May 21, 2025
About Budget: 6.0 /10
It took nearly 45 minutes to wait in line at the Avis counter in Charlotte Airport for processing the car pickup, and when I went to get the car, I found out it had already been taken by another customer. I had to go back to the counter to handle it again. The work efficiency is truly disappointing.
About QEEQ: 10.0 /10

Merle Gladstone

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Reviewed: Sun, May 25, 2025
About Budget: 10.0 /10
Not bad
About QEEQ: 10.0 /10

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