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Live chat Email us Service Code: 7318441123
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Reviewed: Wed, Oct 9, 2024
About Europcar: 4.0 /10
The staff handling the car pickup and return didn't speak English well, explained poorly, and just nodded to everything to finish the process quickly. Most of the promised terms were not fulfilled. On the first day after picking up the car, the AdBlue warning light came on (a fluid additive required only for diesel cars). Customers had to pay out of pocket at a gas station to refill it. Although the cost was small (around 20–30 RMB), this should entirely fall under the car rental company's maintenance responsibilities.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar in Turkey

Jean Coffey

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Reviewed: Tue, Apr 8, 2025
About Europcar: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Moira Fowler

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Reviewed: Sat, Oct 26, 2024
About Europcar: 10.0 /10
Good service.
About QEEQ: 10.0 /10

Christ Austen

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Reviewed: Thu, Jul 4, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

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Economy | Renault Symbol or similar
Reviewed: Tue, Aug 20, 2019
“Bonne expérience mais difficile de récupérer véhicule et plein a faire”
About Europcar: 7.0 /10
L’experience globale c’est bien passé mais nous avons eu un mal fou à trouver où récuperer le vehicule puisque ce n’est pas à l’aéroport. Une fois sur place l’anglais de la personne n’était pas très bon. Obligé de poser plusieurs fois les mêmes questions pour avoir les réponses. Enfin on récupère le véhicule... à sec. Obligé dès le départ de faire le plein. Ce n’est pas grand chose mais quand on n’est pas dans son pays d’origine ça refroidit un peu. Nous avons aussi posé des questions sur la façon de conduire en Turquie (limitations ect) on n’a jamais eu la réponse. Mais content que le reste ce soit bien passé.
About QEEQ: 10.0 /10

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Economy | Renault Clio or similar
Reviewed: Mon, Aug 12, 2019
About Europcar: 6.7 /10
They need to know how to treat there customers
About QEEQ: 10.0 /10
Thanks

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