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Reviewed: Mon, Oct 21, 2024
About Autostrad: 4.0 /10
Advantages: The location is right at the airport exit, making it very easy to find. The rental process is quick, and the car was fairly new. I rented it for 11 days, and overall, it worked well with no major issues. However, the sound system was quite poor, which might be a problem inherent to the Nissan Kicks itself. Disadvantages: First, I suspect the car might have been in an accident. The trunk door was full of shattered glass, which shook all over the trunk when driving on bumpy roads. Additionally, the rearview camera video was tilted because of this, almost causing me to scrape the car while reversing. But these were minor issues. Second, we planned to cross the border from the UAE to Oman—on the 5th, we traveled from Dubai to Abu Dhabi, and on the 8th, we would head to Oman—so we needed the rental company to issue an NOC document for border crossing. The airport rental location staff told us to come back on the 5th between 3-6 pm to pick up the document and pay the fee. They insisted it had to be done at this location and mentioned the document would take two days to process. I specifically emphasized that our border crossing would happen on the 8th and return on the 13th, not crossing on the 5th and returning on the 12th. On the 5th, when I arrived at the airport, I thought it would be straightforward to collect the document and leave, but the staff looked puzzled, as though they had forgotten. They asked me to wait 10 minutes, but it ended up taking half an hour. Since airport parking fees are calculated minute-by-minute, I was charged 80 RMB after 40 minutes. This was frustrating, but what was worse was that on the 8th when I was preparing to cross the border, I discovered the documents had the wrong dates—listed as crossing on the 5th and returning on the 12th. Since I had hotel bookings for the 13th, I had to find a local rental office in Abu Dhabi to get the documents corrected. Not only did this delay my itinerary by an entire day, but I also learned that the border-crossing documents can be processed at any rental office, not just the airport location. Adding to the frustration, Abu Dhabi staff told me the correction only takes half an hour. So what was the point of the two-day wait I was told before? This was completely misleading. I’ll be posting about this on Xiaohongshu to help others avoid this pitfall!

Relevant Reviews on Autostrad Dubai International Airport - Terminal 1 Arrival

Erica Grant

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Reviewed: Mon, Jun 9, 2025
About Autostrad: 10.0 /10
The store is right outside the airport. Once the documents are photocopied, you can proceed to Parking Lot A to pick up the car. The staff handing over the keys, a Pakistani gentleman, was very friendly. The car was clean, and driving in Dubai was both economical and a great experience.
About QEEQ: 10.0 /10

Eileen Eveline

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Reviewed: Sat, May 31, 2025
About Autostrad: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Griffith Anderson

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Reviewed: Thu, May 29, 2025
About Autostrad: 10.0 /10
This is my third time renting a car in Dubai, and overall the experience was smooth.
About QEEQ: 10.0 /10

Bella Hamilton

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Reviewed: Mon, May 26, 2025
About Autostrad: 8.0 /10
Standard service. They provided a new car with just over 1,000 kilometers. The vehicle was in excellent condition. There was a parking fee charged, and the deposit will be refunded after 21 days. The car inspection was thorough. Considering the complex driving conditions in the UAE, it's recommended to purchase full insurance. Crossing the border into Oman was hassle-free. Picking up the car took about 30 minutes, while returning it took only 10 minutes.
About QEEQ: 10.0 /10

Natividad Harrison

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Reviewed: Sat, May 24, 2025
About Autostrad: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

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