Excellent! This is the best communication I've had so far, everything was explained very clearly.

The staff attitude was average. However, the car pickup process involved online signing without a physical contract and no prior notification to inspect the vehicle's condition. Luckily, I took some photos. When I returned the car, they claimed there was a scratch, but it was already there when I picked it up, yet they completely denied it. They wanted us to pay for it. Additionally, on the first day of driving, the tire pressure indicator showed an issue, followed by an oil level warning on the same day.

After returning the car, we received very few damage receipts and information about the subsequent repair process, which made us feel very worried and uneasy.

I didn’t like the fact that there was no one to check the car when I dropped it off .

Good

Wonderful customer service