PAYLESS Cincinnati OH Northern Kentucky Intl Airport Review: Pickup/Drop-off Poor, Cleanliness Poor, Customer Service Poor, Vehicle......

Y.Aragonda

United States

Reviewed: Thu, Jul 11, 2019

About PAYLESS: 2.0 /10

Terrible customer service, Never had such experience with renting car. Definitely will never rent with pay less. Will never recommend to anyone. Terrible, terrible, terrible experience. They just need money and doesn’t care about customers. I reserved my car weeks before my travel and they simply said we don’t have the car size you reserved and gave some small vehicle which was terrible for 7ppl to travel. Charged me the same price for a larger vehicle even though i got a smaller vehicle. Just stay away from Payless. I would rate them negative if i could.

About QEEQ: 10.0 /10

Easy to book. Excellent customer service. Price tracking and rebooking is the best option you can never get from any other booking websites.

PAYLESS

Cincinnati

United States

Large SUV | ford Explorer 7 Seats or similar

1 days rental

Relevant Reviews on PAYLESS in United States

United States

1 days rental

Intermediate | Toyota Corolla or similar

PAYLESS

Phoenix

United States

Reviewed: Wed, Oct 9, 2019

About PAYLESS: 7.3 /10

Be prepared for extra hidden fees. They charged me $300.00 security deposit and were supposed to return it. Never did. Instead they told me that this much for that and this for that. A rental went from 75.00 to around 320.00. I specifically asked if I had to refill gas, I was told that I don't have to and they won't charge me. That didnt happen. Stay away from them. I was so dissipointed.