Europcar TERMINAL 3 DUBAI INT AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Nelly Johnny

United Arab Emirates

Reviewed: Mon, Oct 21, 2024

About Europcar: 2.0 /10

After returning to my country, I was charged five times. Contacting Zuzuche (the rental service platform) resulted in over a week without any reasonable feedback. I had to reach out to Europcar myself, where I was informed that three were for traffic violations and two were for toll fees, totaling 2000 RMB. However, upon checking Dubai Police and Dubai RTA systems, I couldn't find any records of traffic violation fines! Zuzuche also failed to provide any proof of the authenticity of these fines. Therefore, I am extremely dissatisfied with both Zuzuche and Europcar.

1 days rental

Relevant Reviews on Europcar TERMINAL 3 DUBAI INT AIRPORT

Abner Timothy

United Arab Emirates

1 days rental

Reviewed: Thu, Feb 13, 2025

About Europcar: 6.0 /10

It took over an hour to pick up the car, the service efficiency was too low. They were much more meticulous during the return process than during the pickup. Are they trying to charge extra?

Tom Funk

United Arab Emirates

1 days rental

Reviewed: Mon, Nov 11, 2024

About Europcar: 10.0 /10

It's okay.

About QEEQ: 10.0 /10

Nick Power

United Arab Emirates

1 days rental

Standard | Mazda 6 or similar

Reviewed: Wed, Mar 25, 2020

“Don’t bother with this rental company they don’t care at all”

About Europcar: 7.0 /10

Useless real drama returning the car so annoying incurring cost for international phone calls from my phone as the office was closed and had to return to another location that would have been fine if they had bothered to contact me I mean they had ALL MY CONTACT DETAILS USELESS will never use again they simply don’t care

About QEEQ: 9.0 /10

Was the best price as the time