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This is the absolute worst experience I've ever had renting a car ... period.

Reviewed: Thu, Jul 11, 2019
About Routes: 4.7 /10
I will never use Routes ever again ... absolutely the most unorganized experience I've ever seen with a rental care company. And I've even rented with a mom-pop shop in Hawaii.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

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Medium SUV | Nissan Rogue or similar
Reviewed: Sat, Aug 31, 2019
“Car great but Routes counter staff didnt seem aware of what was already prepaid.”
About Routes: 9.0 /10
Far too pushy on extras such as liability cover
About QEEQ: 10.0 /10

R.Smith

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, May 30, 2019
“Terrible experience”
About Routes: 5.3 /10
Shuttle didnt arrive at airport, they would not answer phone, they would not reimburse for taxi fare, several hidden fees, unpleasant service and staff. Will never use Routes again.

Shekhar Iyer

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, May 24, 2019
“Average Experience, Lot to improve, but Positive vibes”
About Routes: 6.0 /10
The pick up guys are NOT present in the airport unless the customer calls them up for pick-up, STRANGE ! I spent almost an hour waiting :( The car was shaky a bit when driving on highways.
About QEEQ: 8.0 /10

A.Ronen

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, May 4, 2019
“my worst ever.”
About Routes: 5.7 /10
The worst experience ever! the car was dirty, smelly from cigarettes, and the fuel wasn't on full (half way to the other bar), When i returned the car, the young guy that was checking me out was rude ( I think his name is Edward- not sure). .I'm renting cars for years, all over the world, and never had this experience. I wrote them an email about it (1st time I ever send an email about this kind of situation). I really hope that they will find a way to compensate me.
About QEEQ: 10.0 /10
great!

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Apr 26, 2019
About Routes: 6.7 /10
SHOULD HAVE MORE SHUTTLE BUS IN BUSY TIME, SHOULD'NT HAVE TO WAIT FOR 30 TO 60 MINUTES
About QEEQ: 10.0 /10
GOT GOOD PRICE

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