The staff was friendly and efficient. The car inspection was fairly casual, taking about a minute to check for major issues before immediately refunding the deposit. Very high efficiency. The car provided was a hybrid Corolla, which is incredibly fuel-efficient and has great luggage capacity.

Very enthusiastic and thoughtful, they even helped me get a larger car.

I’ve already explained to Ace that their pick up processes are inadequate but the car was very good value for money

No one at the Melbourne office answers the phone and I had to ring Singapore to get a message across that my flight was delayed I had no idea if the buses were still running. Not good service

The online quote for the vehicle was just over $450 and we were charged almost double. A complete rip off. The cars battery failed and we need to have it boosted. Windshield wipers needed to be replaced.